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BIKE24 increased conversions by 69% with Bike Matrix.
89.4% increase in parts shoppers ARPU
12.1% higher order value
24% wouldn’t buy parts without it
89%
Increase revenue
Bike Matrix removes the compatibility question, so conversions and ARPU rise.
-10%
Reduced returns
Customers change their minds, but you can stop returns because the part doesn’t fit.
24%
wouldn’t buy without it
Make sure your hard-fought customers return each time they want to buy.
RESULTS AT A GLANCE
Bike riders are not compatibility experts, and without Bike Matrix, that cost BIKE24 revenue, time and customer loyalty.
COMPATIBILITY SORTED
Your customers are not compatibility experts, and it’s costing your bike store money, time and loyalty.
89%
Increase revenue
Bike Matrix removes the compatibility question, so conversions and ARPU rise.
-10%
Reduced returns
Save customers from the disappointment of needing to send parts back
24%
wouldn’t buy without it
Make sure your hard-fought customers return each time they want to buy.
“Will this part fit my bike?” might be the most expensive question in cycling - not just in money, but in time and frustration, for both riders and retailers.
Peter Ebert, Digital Product Manager
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