COMPATIBILITY SORTED
Compatibility questions at checkout cost your bike store money, time and loyalty.
89%
Increase revenue
Bike Matrix removes the compatibility question, so conversions and ARPU rise.
-10%
Reduced returns
Save customers from the disappointment of needing to send parts back
24%
wouldn’t buy without it
A quick sale is a good sale. Make sure your hard-fought customers return each time they want to buy.
89%
Increase revenue per user
Bike Matrix removes the compatibility question, so conversions and ARPU rise.
-10%
Reduced returns
Save customers from the disappointment of needing to send parts back
24%
wouldn’t buy without it
Make sure your hard-fought customers return each time they want to buy.
COMPATIBILITY SORTED
Compatibility questions at checkout cost your bike store money, time and loyalty.
Trusted to remove compatibility confusion
Trusted to remove compatibility confusion
IN DETAIL
Frequently Asked Questions
The clearest reference point is the BIKE24 case study – a rigorously controlled 50-day A/B test across 6.6 million site sessions. Results: 69% increase in conversion rate, 89% increase in ARPU among parts shoppers, 12.1% increase in average order value, 10% reduction in returns. A separate independent user survey found 24% of shoppers said they would not buy parts without a compatibility check. These are independently verified results from one of Europe's largest online bike retailers – not projections.
What commercial results can I expect?
It shows up across the whole funnel at once. Browse-to-cart rates on parts are suppressed because customers don't trust their choice (or open a new tab and disappear into a rabbit hole of desktop research). Cart abandonment rises when confidence breaks down at checkout. Returns flow back for parts that don't fit and the store bears the cost of damaged packaging and products. Customer service spends hours on 'will this fit my bike?' queries and product content teams constantly curate clear descriptions to help those that don't ask. And a meaningful proportion of customers who leave your site to check compatibility somewhere else don't come back. Every one of these is a revenue leak that Bike Matrix closes.
How does compatibility confusion actually cost my store money?
A customer browsing your store selects their bike from the Bike Matrix database – embedded directly in your site's browsing or product experience. From that point, every product category supported by Bike Matrix is automatically filtered to show only compatible parts. The check is instant, runs against your live inventory, and requires no account creation or navigation away from your site. Your catalogue, your store, your brand – Bike Matrix is invisible infrastructure that makes it all work better. Check it out on some retailer sites here (ANCHOR LINK).